QR in. Update out.
Everything in between.
A small kit (one QR poster per location) is all customers need. The rest is your inbox: an opinionated triage view that turns noise into a clear, prioritized list — and lets you reply to everyone at once.
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step01Setup
Put a QR code where the trouble is
Each location gets its own QR poster (we generate the printable PDF). Customers point a phone, no app, no scan-and-redirect-to-the-app-store.
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step02Capture
Customers say what's wrong, in seconds
A single-screen form pre-fills the location and asks one real question: what's wrong? Optional contact and a checkbox for SMS updates — that's it.
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step03Triage
Triage in an inbox that groups duplicates
Reports of the same problem fold into one issue with a reporter count, so your most-felt problems naturally surface to the top of your day.
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step04Update everyone
Acknowledge or fix — once, for everyone
Mark an issue acknowledged or fixed and we send one SMS update to every reporter who opted in. No follow-up emails. No one wondering if you noticed.