Terms

Terms of Service

By using Fix It First, you agree to these terms.

Acceptance of terms

By accessing or using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use our services.

Description of service

Fix It First provides a platform for reporting and managing issues at physical locations. Organizations use the service to collect reports from the public and to send updates to reporters who have opted in.

Use of the service

You agree to use the service only for lawful purposes. You must not submit false, misleading, or abusive reports. Organizations are responsible for how they use report data and for obtaining any required consent before sending communications (such as SMS) to reporters.

Disclaimer of warranties

The service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee uninterrupted or error-free operation.

Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

Changes to terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the updated terms.

Contact

For questions about these terms, please contact us through your business owner or the support channel provided by your organization.

Last updated: February 2025.